Privacy Policy

This Privacy Policy explains how Zameengo (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our platform for equipment rental and driver services. By accessing or using our services, you agree to the practices described in this document.

1. Information We Collect

We collect information to provide and improve our services. This includes:

Personal Details: Name, email, phone number, address.
Driver Information: License details, selfies, vehicle information.
Booking Details: Equipment type, date, location, payment status.
Technical Data: IP address, browser type, device information, cookies.

2. How We Use Your Information

We use collected data to operate and improve our services, including:

Processing bookings and rental requests.
Driver verification and identity checks.
Improving safety, customer support, and platform performance.
Sending notifications, confirmations, and important account updates.
Preventing fraud and unauthorized activities.

3. How We Share Your Data

We do not sell your information. Data may be shared only in the following cases:

With verified drivers fulfilling your booking.
With service providers (hosting, payment gateways).
If required by law, court order, or government authority.

4. Cookies and Tracking

We use cookies and analytic tools to enhance user experience, track usage patterns, and optimize performance. You may disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We implement security measures to protect your information, including encrypted storage, secure servers, and strict access controls. However, no system is 100% secure, and users share data at their own risk.

6. Your Rights

Depending on your region, you may have the right to:

Request a copy of your data.
Update or correct inaccurate information.
Delete your account and associated data.
Withdraw consent for communication or marketing.

7. Children's Privacy

Our platform is not intended for children under 18. We do not knowingly collect data from minors.

8. Policy Updates

This Privacy Policy may be updated occasionally. Continued use of our service after updates means you accept the revised terms.

9. Contact Us

If you have any questions about this policy, please contact:

Email: support@zameengo.com
Phone: +91 98765 43210